AmanahCXBy Vivid Solutions & Services

Regulatory

Framework-aware. Not a compliance substitute.

Pakistani enterprise buyers ask this before they ask about models. The honest answers live here so they are crawlable.

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SECP

Voice interactions can be logged, timestamped, and traced. Complaint handling timelines and audit access are first-class. Your obligations remain yours. We sit with legal and compliance before a regulated go-live.

SBP

Structured TAT, warnings before breach, and manager escalation give consumer-protection teams an evidence trail. AmanahCX does not certify that you meet every SBP directive.

PDPA & PECA

Access control, retention boundaries, encrypted processing. Your legal team reviews the configuration. Gulf and US deployments follow the residency rules agreed in scoping.

Data residency

Pakistan-based storage is available so data does not leave Pakistani servers when that is the requirement.

This page is product design intent, not legal advice. Regulatory accountability remains entirely with your organisation.

Pilot

Start with one workflow.

Complaint management is the usual first path. Defined scope, defined success criteria, typically live in 2–4 weeks. No obligation until you sign.

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